Home > News & Events > Conferences & Events > Design for Excellence Conference

Design for Excellence Conference

Date: 23 October 2019 - 24 October 2019
Location: Helsinki, Finland
Website: Visit website


Alongside the launch of the 2020 EFQM Model, this year's Forum will expose the audience to amazing keynotes:

  • Jamil Qureshi, specialist for the mindset and attitude for high performance. His knowledge in the area of optimising human potential comes from his experience of working with top performers in the world of sport and business, many of which have been in the top ten in the world in their chosen profession, and indeed in a few cases, number one.

  • Veli-Matti Mattila, President & CEO of ELISA (Finland). Elisa is a pioneer in telecommunications and digital services, a continuously changing business. During their over 136-year history, they have always been enthusiastic about utilising new technologies and ways of working.

  • Dr. Samuel West's research focuses on creating climates for innovation by encouraging experimentation and exploration. In 2017 he founded the Museum of Failure showcasing over 100 innovation failures from around the world, to stimulate productive discussions about the important role of failure for innovation and to increase organisational acceptance of failure. His speech will help understand what you can learn from innovation failure, sharing the lessons from the museum of failure.



  • 09.45 – 10.00 – WELCOME & INTRODUCTION

  • 10.00 – 10.45 – JAMIL QURESHI, Specialist on the mindset & attitude for high performance

  • 10.45 – 11.30 – KEYNOTE ADDRESS

  • 11.30 – 12.15 – ELISA, FINLAND, Veli-Matti Mattila, President & CEO

  • 12.30 – 14.00 – LUNCH

  • 14.00 – 14.45 – KEYNOTE ADDRESS

  • 14.45 – 16.30 – THE EFQM MODEL 2020. Discover the EFQM Management Model 2020 through presentation, video interviews with the Core Team Members, experience from the first users of the new Model – those involved in the Beta Testing, and finally what's next for the training, recognition, membership and new offerings.

  • 17.00 – Closing Day 1


  • 9.00 – 13.00 – DEEP DIVE SESSIONS. Three workshops and Good Practice Visits. The three parallel deep dive will take place at the Clarion Hotel.

  • 13.00 – LUNCH


Contact for questions

EFQM Forum 2019 – Email: efqmforum2019@aimgroup.eu

Back to Events