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JSI hiring MIS Technology Analyst

Arlington, United States of America, 05 January 2016


The Partnership for Supply Chain Management (PFSCM) brings together 13 private sector and non-government organizations that are among the most trusted names in supply chain management and international public health and development in the world. PFSCM has been recognized internationally for its work to save lives through stronger public health supply chains; in 2010 the partnership won two supply chain distinction awards from the European Supply Chain and Logistics Summit and was a finalist in the 2012 Supply Chain Innovation Award Competition sponsored by the Council of Supply Chain Management Professionals (CSCMP) and SupplyChainBrain.

PFSCM is implementing the Supply Chain Management System (SCMS) contract for USAID as part of the President’s Emergency Plan for AIDS Relief (PEPFAR). With offices in more than 20 countries and over 800 dedicated staff members around the world, SCMS is helping to improve the lives of people living with HIV/AIDS in some of the countries most severely impacted by the pandemic. SCMS procures essential medicines and supplies at affordable prices; helps strengthen and build cost-effective, reliable, secure and sustainable supply chain systems; and fosters coordination of key stakeholders.

The Global Fund to Fight AIDS, Tuberculosis and Malaria is a major financing institution in the fight against these diseases in 140 countries. The Global Fund selected PFSCM to be its primary Procurement Agent for Global Fund principal recipients, under its Pooled Procurement Mechanism aimed at ensuring a cost-effective and efficient procurement process that meets all the Global Fund standards for a Procurement Agent. This service provides support to countries to resolve procurement bottlenecks and supply chain management challenges and to facilitate timely access to pharmaceuticals and other health products.

In addition, PFSCM implements other supply chain management projects with other client/donors as appropriate.


The Technology Analyst has overall responsibility for advising on a range of activities impacting the development and deployment of web-based solutions for PFSCM with a focus on stakeholder needs, business processes, user experience and trouble-shooting deployment of and communicating the usage of IT solutions to key stakeholders.

Specific Responsibilities:

  • Apply project management best practices and provide strategic direction to key projects including PFSCM websites and web-based tools; oversee creation of project plans and implementation roadmaps for complex web solutions.

  • Advise senior leadership on technology solutions and translate senior leadership vision into web-based applications that impact key business processes and business objectives for the Partnership.

  • Coordinate input of business unit staff and software developers in web product design and development; facilitate brainstorming meetings to refine requirements and business processes supported by the creation of web-based tools; document action items and follow up with key task owners to ensure timelines are met.

  • Translate business processes into customer-friendly tools. Provide strategic guidance on developing IT solutions from the user perspective and roll out to internal and external stakeholders with the user experience in mind.

  • Lead testing of IT solutions and web platforms during the development process; draft test scripts, oversee testing process, coordinate efforts with programmers, and devise solutions in response to testing.

  • Spearhead detailed requirements gathering and documentation with a focus on the user experience for web-based tools.

  • Apply a comprehensive approach to developing organizational policies and devising change management solutions for deployment of enterprise-wide IT solutions and web platforms. Lead efforts to assess and improve business processes associated with these IT solutions.

  • Act as a subject matter expert in user interface design. Advise technical team on developing front-end interface for complex IT solutions and web platforms such as dashboard systems with a focus on user-friendly features and streamlined user scenarios, and user interface best practices.

  • Draft key documentation for the deployment of IT solutions and web platforms including user guides, work instructions and standard operating procedures for usage of web-based tools, and content for tools as needed.

  • Lead staff working group to provide insight into internal and external stakeholder needs on the development and roll out of IT solutions and web platforms.

  • Oversee quality control of PFSCM document-retention using Knowledge Tree by identifying best practices for storing and retrieving information, helping stakeholders identify and manage knowledge products, and advise on taxonomy.

View the ECN Subcontracting Notice (This notice is visible only to ECN Executive and Expert Members: Please login to view).

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