United Nations recruiting Microsoft Online Developer
Copenhagen, Denmark, 08 September 2017
The United Nations ICT team provides the organization with tools and resources to complement and support the corporate ERP System (Unit4 Business World), Intranet, corporate Website in alignment with the United Nations technology platform and ICT strategy. System development domains include eProcurement, knowledge management, performance reporting, payroll, benefits and entitlements and project management.
Within the ICT project management stream, we are looking for an O365 SharePoint/Project Online developer who can support the Infrastructure and Project Management practice and United Nations offices around the world in offering design, technical development, assistance, advice, and support on Project and Portfolio Management (PPM) solutions and tools.
The candidate we are looking for is in essence a developer who can design, implement and configure our new Enterprise Project Management Solution and other Project Management tools. This includes two-way data integration with our existing ERP, make existing site and list templates ready for production, create security framework and act as a technical sparring partner for further requirements from the business.
Alongside design and development, the candidate will be the subject matter expert for the relevant solutions and will be expected to facilitate trainings and capacity building.
I. Contribute to the development and deployment of an Enterprise Project Management (EPM) solution for United Nations
Finalize design of the Office 365- and Project Online- based EPM solution for the review and approval of the Infrastructure and Project Management practice
Build, implement and configure the custom EPM product in collaboration with the Infrastructure and Project Management practice
Prepare documentation for the deployed solution including user guides, quick reference guides and training material for the EPM solution
Assist selected country offices on piloting the solution
Coordinate User Acceptance Testing
Continuously improve and maintain the EPM solution
II. Provide technical support for the implementation of projects carried out by United Nations to ensure the efficient use of Project Management Tools
Act as Subject Matter Expert for user experience and usage, be familiar with how users use the tools, what features / functionalities are used, and common use case scenarios performed.
Monitor issues reported to System Support, watch for trends in issues, analyze and troubleshoot issues to determine depth and severity and investigate potential workarounds.
III. Facilitate training and capacity building activities
Facilitate training and workshops on Project Management tools to develop knowledge and contribute to the successful delivery of projects
Promote Project and Portfolio Management best practices, share lessons learned and contribute to wider community of practice
IV. Other tasks duties as required
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