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Consultant Appointments

European Organisation hiring Web Content Manager

Ireland, 15 March 2016


The Web Content Manager will play an important role in enabling the Organisation to fulfil its corporate communication objectives and key performance indicators. He or she will have a good understanding of the Organisation’s mission and will play a key role in ensuring the quality and effectiveness of the Organisation’s website as a communication tool. Recently upgraded to a new Drupal platform, the website has a very high volume of content and draws on a wide range of information sources. The multilingual approach and the diversity of applications and visualisation tools, as well as the relevance of the content to today’s world, calls for a dynamic and committed individual with proven interest in online information management and presentation. The successful candidate will be supported by the Organisation in keeping their skills and knowledge up to date through training and continuous learning.

Reporting to the Head of Information & Communication, the Web Content Manager will manage a small team but will be expected to be able to work independently and to have excellent web communication and interpersonal skills. The Web Content Manager will collaborate closely with colleagues in the Research teams and with other colleagues - specifically liaising on a structured and ongoing basis with the Web Administrator, based in the ICT team.

Primary responsibilities will be:

  • developing and managing content for the Organisation’s online communication;

  • driving improvements and changes to the website’s information architecture and optimising discoverability;

  • managing user experience and the Organisation’s online profile;

  • ensuring the quality and coherence of the Organisation’s web presence and online activities.

Duties will include:

  • Developing, driving and managing the annual web content programme on the basis of communication priorities and research outputs;

  • Scoping and implementing online data visualisation tools and user-generated material;

  • Shaping and prioritising the Organisation’s information to respond to the policy agenda and the Organisation’s communication priorities;

  • Coordinating the Organisation’s web presence: ensuring accessibility and coherence: Responsible for regular web updates; Web design issues; Coordination and implementation of web products: typology and consistency

  • Enhancing and ensuring good user experience: Analysing and reporting usage data, analytics and metrics; Gathering user experience feedback through user surveys, usability testing and other means;

  • Providing strategic advice and support to the Head of Information and Communication where required;

  • Assisting in other projects of the Organisation’s communication programme.


Submission Deadline: 31 March 2015

View the ECN Recruitment Notice (accessible by all ECN Members - Login to View)

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