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IOM recruiting Project Manager

Geneva, Switzerland, 27 May 2014


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration forthe benefit of all. It does so by providing servicesand advice to governments and migrants.


Sexual exploitation and abuse (SEA) by humanitarian and development workers directly contradicts the principles on which humanitarian action is based; it represents a dramatic failure of protection on the part of the aid community. SEA inflicts harm and damage on those whom the humanitarian and development communities are obligated to protect. It jeopardizes the reputation of all humanitarian agencies as beneficiaries often do not distinguish between specific organizations since material assistance is often delivered through a chain of command that cascades down through a number of sub-contractors.

In 2006, UN and non-UN entities signed the “Statement of Commitment on Eliminating Sexual Exploitation and Abuse by UN and Non-UN Personnel,” in which all agreed to implement the six core principles relating to sexual exploitation and abuse adopted by the Inter-Agency Standing Committee (IASC) in July 2002. In 2010, the IASC undertook a Global Review of Protection from SEA by UN, NGO, the International Organization for Migration (IOM) and the International Federation of Red Cross and Red Crescent Societies (IFRC) Personnel, which concluded that 11 out of 14 agency headquarters were not giving clear directives on the Prevention of Sexual Exploitation and Abuse (PSEA) to the field; effective personnel awareness raising and complaints mechanisms were not in place; and the monitoring of activities and sharing of good practices was not occurring.

Community-based complaint mechanisms (CBCMs), which produce concrete data on the number of complaints and reflect the extent of the problem, have been too few. With limited CBCM initiatives and inadequate data, the humanitarian community has been unable to learn collectively how to best tackle this issue in a sustainable manner. Furthermore, because CBCMs remain a relatively new system for addressing SEA and only a few examples exist, effective design and implementation practices are not well known or understood.


Under the direct supervision of the Director of DOE (Department of Operations and Emergencies) and the overall guidance of the PSEA-CBCM Project Steering Committee (composed of representatives from IOM, UNHCR and the PSEA Task Force) the PSEA Manager will work toward fulfillment of the following project results.


  • Establish inter-agency community-based complaints mechanisms (CBCM) at the two pilot project locations in Ethiopia and DRC with participation from a broad range of UN and NGOs partners that includes specific, common protocols for handling SEA complaints, referring SEA complaints, investigating SEA complaints and delivering victim assistance.

  • Increase the knowledge of affected people at the two locations to ensure that they are aware of the common PSEA policy, and know how to raise concerns and lodge complaints.

  • Develop a plan to ensure the sustainability of the two CBCMs beyond the funding period so that they are integrated within the architecture of existing inter-agency bodies and, in addition, replicate the project to other sites.

Specific duties and responsibilities falling under those result areas would include the following:

  • Supervise and support CBCM Project Officers at the two pilot locations to ensure to the degree possible harmony in work plans, activities, methodologies, data collection and timelines. Ensure adherence to established project principles and ethos.

  • Coordinate effective project implementation; ensure regular monitoring and check that deliverables are produced as per agreed timelines; prepare project status, progress and final donor reports; conduct field missions. Review and analyse reports received from pilot sites and interagency fora and integrate them into planning; initiate and propose corrective action as necessary.

  • Provide technical support and strategic guidance to CBCM Project Officers, as well as support SEA investigations as necessary at the two sites.

  • Facilitate quarterly meetings with the Global Steering Committee and ensure that its members are kept apprised of programme developments and challenges.

  • Represent the project at Inter-Agency Standing Committee (IASC), donor and other key stakeholder events; maintain relations and develop cooperation and ensure good project visibility.

  • Organize, in coordination with Project Coordinators, project relevant training at the two sites.

  • Develop, in coordination with CBCM Project Officers a recording and tracking system that documents all inter-agency PSEA complaints at the two sites.

  • Organize, in coordination with Project Coordinators, an external evaluation of the project at the two sites, and ensure that internal mid-term reviews are carried out.

  • Produce, in coordination with Project Coordinators, a PSEA-CBCM manual documenting lessons learned, good practices, and effective tools based on experience at the two sites and the external evaluation results. Ideally produce a standard system that can be duplicated in other locations.

  • Organize practitioners and decision-makers workshop at the end of the project to review and validate the manual. Ensure that the manual is translated into relevant languages and disseminated globally.

  • Perform such other duties as may be assigned.

Deadline:  2 June 2014

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