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International Organisation hiring Communications Officer of Humanitarian Policy Group

London, United Kingdom, 28 November 2014


The Organisation is the UK’s leading independent think-tank on international development and humanitarian policy. Founded in 1960, it has made major contributions to research, dissemination and policy change, on all aspects of development and humanitarian policy. Organisation has a staff of around 240, two-thirds of whom are researchers and with the remainder providing a wide range of communications and support services.

The Humanitarian Policy Group (HPG) at Organisation is one of the world’s leading teams of independent policy researchers and communications professionals dedicated to improving humanitarian policy and practice in response to conflict, instability and disasters. HPG combines high-quality policy analysis with a capacity to act as a neutral forum for dialogue and debate. Over the past ten years, HPG has demonstrated its ability to both anticipate and respond to emerging issues in humanitarian policy, and to provide a critical link between academics, policy-makers and field practitioners. With 12 researchers and six support staff (three admin, three communications staff), the Group is extremely active; in the year to 2012, HPG staff and associates produced around 80 printed publications and staged 45 public events.

In line with the objectives set out in HPG’s Integrated Programme, implement and help contribute to a strategic approach to communications, enhance the impact of HPG’s research on humanitarian policy and practice, ensure the effective organisation and communication of HPG and HPN events and materials and contribute to managing HPG and Organisation’s overall reputation and image through efficient and effective external and internal communication.

This post requires a communications professional with a track record in similar communications work, with extensive professional contacts. She/he will need to be proactive in implementing HPG’s communications strategy and plans, and helping team members maximise their communications outputs. The post-holder will seek to engage new stakeholders from across the membership and expand the global reach of the Group to under-represented groups within the humanitarian sector. She/he will need to be a self-starter, able to work well within a small team and build and maintain excellent relationships with HPG and HPN members and donors as well as a range of other stakeholders, including senior figures in the humanitarian sector. S/he will have experience of web-based communications and the maintenance of websites, as well as other new and emerging communications tools. Accuracy, an eye for detail and sound design sense are essential.

Main Duties and Responsibilities

Digital content production

  • In liaison with Communications colleagues, ensure the HPG portion of the Organisation website is regularly updated.

  • Source, produce or commission high-quality imagery, multimedia or other visual outputs for the HPG and HPN sites or other outlets.

  • Scope, plan and deliver digital communications projects and initiatives.

  • Maintain, manage and strengthen HPG/HPN’s social media outlets.

  • Monitor the performance of the HPG portion of the Organisation website and the HPN website through regular analysis of webstats, and report on this as required.

  • Work with communications colleagues, to deliver innovative social media outputs around key reports and events, including ‘Storify’, report summaries, audioboo and the like.

  • Identify with communications colleagues, items for promotion on Organisation’s website (blogs, experts, events or social media channels) especially those ‘hooked’ to external events.


  • Produce, cast and organise public events, roundtables and conferences at Organisation and elsewhere. Generate ideas for topics, chairs, panels, discussants and invitees. Liaise with researchers to identify outputs which will require events or roundtables. Manage invitee and attendance lists, and general logistics in the lead up to, during and after the event.

  • Write copy for invitations, publicity and media purposes.

  • Provide briefing material for chairs and panellists.

Media and information

  • Contribute to HPG’s and HPN’s media activities to ensure analysis and research continues to shape the media debate in the UK and elsewhere.

  • Develop contacts with media outlets in the global South.

  • Act as an ambassador for HPG and HPN at external meetings and engage new stakeholders via e-mail, telephone and where possible on a face-to-face basis.

Implement and strengthen HPG and HPN’s communications activities

  • Implement and help to develop communications strategies for research projects and outputs to disseminate findings and messages to key stakeholders and target audiences.

  • Undertake research on dissemination processes and bring new thinking to how HPG and HPN products are shared and used by members, donors and other stakeholders.

  • Draft, collate and edit information and communications materials (including the HPG Annual Report, HPG contributions to the Organisation Annual Report, e-alerts, blogs, event invite text, press releases, posters, flyers and leaflets, as appropriate).

  • Undertake targeted dissemination activities at the onset of new humanitarian crises or other significant events.

  • Monitor products, messages and potential impact

  • Gather, log and actively solicit feedback on the use and influence of HPG and HPN products.

  • Design and implement tools to elicit structured feedback from users, and use this information to ensure that HPG and HPN remain relevant to their audiences.

  • Analyse the HPG and HPN impact logs.


  • Undertake additional tasks as specified by the Senior Communications Officer.

  • Support the HPG Managing Editor in the production of HPG/HPN published materials

  • Liaising with the Organisation central communications team and attending coordination meetings.

Deadline: 7 December 2014

View the ECN Recruitment Notice (accessible by all ECN Members - Login to View)

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